Shipping Policy

At Spoiled Buddies, we understand the importance of timely and reliable shipping when it comes to delivering your pet accessories. We strive to provide a seamless shipping experience for all our customers.

Shipping Methods

Our standard shipping option ensures that your order is delivered within 4-7 business days. For those who require their items sooner, we also offer expedited shipping, which guarantees delivery within 2-3 business days.

Shipping Rates

Our shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the destination address. To provide you with the most accurate shipping cost, please add the desired items to your cart and proceed to the checkout page. There, you will be able to view the shipping cost before finalizing your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your package as it makes its way to your doorstep. Simply click on the provided link or enter the tracking number on our website to stay updated on the status of your delivery.

International Shipping

We are delighted to offer international shipping to pet lovers around the world. Please note that international shipping rates and delivery times may vary depending on the destination country. Customs fees, import duties, and taxes may also apply and are the responsibility of the recipient. We recommend checking with your local customs office for more information on any additional charges that may be incurred.

Shipping Restrictions

While we strive to deliver our products to as many customers as possible, there may be certain restrictions on shipping certain items to specific locations. These restrictions may be due to legal regulations or logistical constraints. If you encounter any issues during the checkout process regarding shipping to your desired location, please contact our customer support team, and we will do our best to assist you.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact us immediately at spoiledbuddies@gmail.com. We will work closely with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund, depending on the circumstances.

Change of Shipping Address

If you need to change the shipping address for your order, please notify us as soon as possible. We will do our best to accommodate your request; however, please note that once the order has been shipped, we may not be able to make any changes.

Customer Satisfaction

Your satisfaction is our top priority at Spoiled Buddies. If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.